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Spring repair
A broken spring can leave your door heavy or unable to open. Get help assessing the issue and the repair needed.
When a spring stops doing its job
A door that feels unusually heavy or will not open may have a spring problem. Stop operating it and arrange a professional assessment. Do not attempt to adjust or remove a spring yourself.
Before you get in touch
Make a note of the issue, when it started, and any model information you can read safely. Keep clear of damaged or moving parts.
Discuss your door
What to watch for
A heavy door needs the right support.
Springs counterbalance the weight of a garage door. A visible gap in a spring or a sudden change in lifting effort calls for an assessment. Avoid operating a door with a suspected broken spring.
- A door that will not lift normally
- A loud bang followed by a stuck door
- Visible spring damage or a hanging cable